Our story

Three decades of keeping our word.

Prime has been insuring Rwandan lives, homes, vehicles and businesses since 1995 — accredited and supervised by the National Bank of Rwanda.

The Kigali skyline at golden hour

About Prime

Innovative cover that meets your lifestyle needs.

Prime Insurance, originally established as COGEAR Ltd in 1995, obtained a licence from the National Bank of Rwanda to offer both general and life insurance services. To expand its services in line with regulatory directives, it created Prime Life Assurance Ltd in December 2011 for long-term policies, authorised by the regulator in May 2012.

In 2014 Prime Insurance was predominantly owned by Greenoaks Global Holdings. Significant ownership changes followed in 2017, with Rwanda Mountain Tea and Kitabi Tea Company becoming major shareholders. By 2023 FINAFRICA had acquired majority ownership; today FINAFRICA and Kitabi Tea Company are the principal shareholders.

Accredited by the National Bank of Rwanda, we take the guesswork out of insurance — delivering fit-for-purpose, market-leading products and practices to clients across Rwanda, fast.

Our mission

To ensure that each and every Rwandan has access to the appropriate insurance cover, provided with the highest level of customer service and satisfaction.

Our vision

To be the leading and most admired financial institution in Rwanda, by all customers and employees.

Milestones

How we got here.

1995

Founded as COGEAR Ltd

Licensed by the National Bank of Rwanda to offer both general and life insurance.

2011

Prime Life Assurance created

A dedicated long-term insurer, authorised by the regulator in May 2012.

2014

Greenoaks Global Holdings

Predominant ownership passes to Greenoaks Global Holdings.

2017

Rwanda Mountain Tea & Kitabi Tea

Significant ownership change brings new major shareholders.

2023

FINAFRICA takes majority

FINAFRICA and Kitabi Tea Company become the principal shareholders.

Today

Cover across Rwanda

A nationwide branch network and comprehensive short-term and life solutions.

What we hold ourselves to

Seven values, one obligation: pay the claim.

Our mission is to protect what Rwandans work for, with cover that is easy to understand, fairly priced and quick to deliver.

Result-Focused
Teamwork
Communication
Trust
Learning & Growth
Meritocracy
Excellence