Personal cover
Your home
Your house and contents against fire, floods, storms and theft. Homeowners, landlords and anyone with a mortgage.
Property & Fire Insurance
We protect the roof over your head and your precious possessions.
Prime property insurance covers the buildings and contents of your home. Choose the package that matches how much you want protected.
Best for: Homeowners, landlords and anyone with a mortgage.
from RWF 45,000 / year
Benefits of Property & Fire Insurance
- Claims settled within five working days after all necessary documents are received.
- Affordable premiums for residential home cover.
- Access to discounted fire-fighting equipment through our partner Mugolds International.
- Reach us any hour on 1320, or email claims@prime.rw.
Home packages
Pick the level that fits.
Home Fire
Covers your building against fire, lightning and explosions.
Home Fire+
Covers your building and contents against fire, lightning and explosions.
Home Essential
Adds earthquakes, storm damage, car damage and airplane damage to your building cover.
Home Essential+
Home Essential cover, plus your contents against theft, fire, lightning and explosions.
Home Sleep Easy
Adds internal water damage, glass damage, liability to neighbouring properties and vandalism.
Home Sleep Easy+
The complete package — buildings and contents covered against every peril listed above.
Product features
The fine print, in plain words.
- Contents-only cover available: Fire Content Only, Advanced Content Only and Complete Content Only.
Property & Fire Insurance
What's in, and what isn't.
We put the exclusions on the same page as the benefits. It's the only honest way to compare cover.
What's covered
- Cover confirmed the moment payment clears
- Claim preparation costs included at no charge
- Toll-free claims support on 1320, around the clock
- Renewal reminders by SMS before the policy lapses
What isn't
- Deliberate damage or fraudulent declarations
- Driving or operating without a valid licence or permit
- Wear, tear and mechanical breakdown over time
- Losses declared after the policy period ends
Contract format
Read the policy before you sign it.
If something happens
Declare it, and we move.
Easy motor claims under RWF 500,000 are settled within one hour of a complete declaration. Partial and total loss within two working days of assessment.
See the claim stepsOften taken together