Personal cover

Your trip

Medical costs, delays and lost luggage while you're abroad. Visa applications, business travel and family holidays.

Travel Insurance

Travel Insurance

Protecting you always, wherever you are.

Travelling can be exciting, but it also presents unforeseen risks. Prime travel insurance protects you against cancellations, unplanned medical expenses, lost luggage, flight accidents and other losses abroad.

Best for: Visa applications, business travel and family holidays.

from RWF 22,000 / trip

Benefits of Travel Insurance

  • Your expenses are covered if you need medical attention or are hospitalised abroad.
  • Emergency medical evacuation if you fall ill or are in an accident.
  • You are covered if you are hijacked while using public transport.
  • Costs covered if you lose your passport, driving licence or national ID while abroad.
  • Personal liability cover provided.
  • Trip cancellation cover provided.

Levels of protection

Pick the level that fits.

01

Travel protection

Covers you while travelling within Africa, Asia, Europe and other countries, except your country of residence.

02

Student protection

Worldwide coverage, except your country of residence, USA, Canada, Australia and Japan.

03

Pilgrimage protection

Worldwide coverage, applicable to all religions, except holy places located in Europe.

Travel Insurance

What's in, and what isn't.

We put the exclusions on the same page as the benefits. It's the only honest way to compare cover.

What's covered

  • Cover confirmed the moment payment clears
  • Claim preparation costs included at no charge
  • Toll-free claims support on 1320, around the clock
  • Renewal reminders by SMS before the policy lapses

What isn't

  • Deliberate damage or fraudulent declarations
  • Driving or operating without a valid licence or permit
  • Wear, tear and mechanical breakdown over time
  • Losses declared after the policy period ends

If something happens

Declare it, and we move.

Easy motor claims under RWF 500,000 are settled within one hour of a complete declaration. Partial and total loss within two working days of assessment.

See the claim steps

Often taken together