Careers
Build a career on a promise people can feel.
Prime Insurance is Rwandan, accredited and thirty years in — and we are hiring people who would rather settle a claim today than explain a delay tomorrow.
Why Prime
A place where the work is measured in hours, not quarters.
Work that visibly matters
Every file you touch is someone's car, clinic bill or livelihood. Our promise to settle small motor claims within an hour only holds because of the people who keep it.
Small teams, real ownership
You will own a portfolio, a process or a product line — not a corner of a spreadsheet. Decisions are made close to the work.
Learn the whole business
Underwriting, reinsurance, actuarial, claims and digital sit in the same building. Rotations and cross-team projects are normal here.
Stability since 1995
A National Bank of Rwanda accredited insurer with a nationwide branch network — grown steadily for three decades.
What you get
Looked after, so you can look after clients.
Open roles
6 ways to join us right now.
Filter by department, open a role to read the detail, then apply by email. We reply to every application within ten working days.
Assess, document and settle motor claims, keeping our one-hour promise on small claims without letting quality slip.
What you'll do
- Register, verify and assess motor claims end to end
- Coordinate assessors, garages and third parties
- Keep claimants informed at every stage
- Flag suspected fraud and recovery opportunities
What we're looking for
- Bachelor's degree in insurance, law, business or related field
- 2+ years in motor claims handling
- Fluent Kinyarwanda and English; French an advantage
How hiring works
Five steps, no silence in between.
Apply
Send your CV and a short cover note to recruitment@prime.rw with the role in the subject line.
Screening call
A 20-minute conversation with HR about your experience, notice period and expectations.
Technical interview
A working session with the hiring manager — a real case from the department you would join.
Panel & references
Meet the department head and a peer, then we check two professional references.
Offer & onboarding
A written offer within a week of the final panel, with a structured first-30-days plan.
Nothing that fits?
Send a spontaneous application.
We keep strong CVs on file for six months and reach out first when a role opens. Tell us the department you want to be in and what you would fix in your first ninety days.